Submit a Repair Request
IMPORTANT: Read through the information on this page before making a repair request.
If your toilet isn't flushing properly, there may be a simple clog obstructing the pipe. Check for a clog and if necessary, use a plunger to remove the debris from the toilet basin.
If you're unsuccessful in clogging the toilet, get in touch with us.
If you lose electrical power in your rental home, there may be localized outages on the grid or perhaps a billing issue with your account. Contact your utility provider to determine what is causing the outage. Should you need assistance on our part, let us know.
If you don't have hot water in your rental home, locate the water heater and check the settings on the tank. Does everything look accurate? If you have a gas-powered unit, make certain the pilot light is lit.
If you make any changes to the settings on your tank, please wait at least 20 minutes before testing the water again, as this will give the heater time to function.
If your heating or air conditioning doesn't seem to be working properly, use the central thermostat in your rental home to troubleshoot the issue. Make sure the system is on and the temperature is correctly set.
If you're unable to resolve the issue, get in touch with us.
In a dangerous situation, please call 911.
For maintenance emergencies, call us directly: (813) 568-9111
If you still need help, sign in to make a repair request.
Log in Now
Access the portal login screen by clicking the button. Once inside, make a repair request and we'll get in touch shortly with the next steps.
New Tenant?
If you haven't used the portal before and you need help with your account, call us now: (813) 568-9111
